- Open the rejected claim.
- Review the rejection reason displayed.
- Correct the data (e.g., ICD-10 code, dependent code, authorization number).
- Save changes and click Resubmit Claim.
Attach the rejection screenshot when logging a query if you need assistance. For more support on understanding rejection reasons or codes, provide patient details in your query. (Becoming familiar with common terms comes with practice; we can assist via training if needed).
