1. Open the rejected claim.
  2. Review the rejection reason displayed.
  3. Correct the data (e.g., ICD-10 code, dependent code, authorization number).
  4. Save changes and click Resubmit Claim.

Attach the rejection screenshot when logging a query if you need assistance. For more support on understanding rejection reasons or codes, provide patient details in your query. (Becoming familiar with common terms comes with practice; we can assist via training if needed).

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